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Joint Venture Agreement

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  • Joint Venture Agreement

Step 1 of 15 - Getting Started

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  • Getting Started

  • We have our own Legal team who will prepare the Joint Venture Contract. We have made it very simple and easy. All you need to do is, filling out this step by step form, pay and submit. Our specialist will review your submitted information, will contact you if anything is missing.
  • Business location
  •  Built for Alberta
    Different provinces have different rules and regulations. Your Joint Venture Contract will be customized for Alberta
  •  Built for British Columbia
    Different provinces have different rules and regulations. Your Joint Venture Contract will be customized for British Columbia.
  •  Built for Manitoba
    Different provinces have different rules and regulations. Your Joint Venture Contract will be customized for Manitoba
  •  Built for New Brunswick
    Different provinces have different rules and regulations. Your Joint Venture Contract will be customized for New Brunswick.
  •  Built for Newfoundland and Labrador
    Different provinces have different rules and regulations. Your Joint Venture Contract will be customized for Newfoundland and Labrador.
  •  Built for the Northwest Territories
    Different provinces/territories have different rules and regulations. Your Joint Venture Contract will be customized for the Northwest Territories.
  •  Built for Nova Scotia
    Different provinces have different rules and regulations. Your Joint Venture Contract will be customized for Nova Scotia.
  •  Built for Nunavut
    Different provinces/territories have different rules and regulations. Your Joint Venture Contract will be customized for Nunavut.
  •  Built for Ontario
    Different provinces have different rules and regulations. Your Joint Venture Contract will be customized for Ontario.
  •  Built for Prince Edward Island
    Different provinces have different rules and regulations. Your Joint Venture Contract will be customized for Prince Edward Island.
  •  Built for Quebec
    Different provinces have different rules and regulations. Your Joint Venture Contract will be customized for Quebec.
  •  Built for Saskatchewan
    Different provinces have different rules and regulations. Your Joint Venture Contract will be customized for Saskatchewan.
  •  Built for the Yukon Territory
    Different provinces/territories have different rules and regulations. Your Joint Venture Contract will be customized for the Yukon Territory.
  • Type of Joint Venture
  • Guidelines

  • What is a Joint Venture Agreement?
    Joint Venture Agreement is an agreement between you and your partners that sets out the duties and obligations of the partners to each other and to the joint venture. Your Joint Venture Agreement does not have to be filed or registered.
  • How do I choose the place of business?
    Select the province in which the joint venture will primarily do business. The laws of the province you select will be used to develop this agreement.
  • Name & Address

  • Guidelines

  • How do I choose a business name?
    Choose a business name that is unique and different from any other existing business name. Click here for name rules.
  • Purpose

  • Start and End Date

  • MM slash DD slash YYYY
  • MM slash DD slash YYYY
  • Guidelines

  • How do I choose a business name?
    Choose a business name that is unique and different from any other existing business name.
  • Primary Member Information

  • Second Member Information

  • Third Member Information

  • Fourth Member Information

  • Fifth Member Information

  • Guidelines

  • Who can be a member?
    A member can be a person (individual), or a business entity such as a corporation or a partnership.
  • Primary Member Contributions

  • Second Member

  • Third Member

  • Fourth Member

  • Fifth Member

  • Guidelines

  • What is meant by capital contribution?
    Capital contributions could include cash, resources, or services. Provide an accurate description including quantities and amounts.
  • Primary Member Duties to be Performed

  • Second Member

  • Third Member

  • Fourth Member

  • Fifth Member

  • Guidelines

  • What type of duties should be identified?
    Enter the duties specific to each member. Some members may be providing research and management skills while other members may be providing only equipment or funding.
  • Profit and Loss Distribution

  • Provide the share of profit or loss for each member:

  • Guidelines

  • What is the difference between equal share and fixed percentage distribution?
    Distributions:
    • Equal share - is where profits (or losses) are distributed equally among members;
    • Fixed percentage - is where profits (or losses) are distributed as a fixed proportion or percent share of the total profits (or losses).
  • Member Meetings & Voting

  • Business Management

  • Guidelines

  • What is a management committee?
    Each member will provide one or more representatives. These representatives will make up the management committee. Each representative will have the authority to bind their respective member in decisions relating to the venture. The management committee may appoint one or more business managers.
  • What is a board of directors?
    The board of directors will decide major issues concerning the venture. Individual directors are appointed by agreement between all members. The board of directors and each individual director will have a primary duty to the best interest of the venture and not directly to any individual member. The board of directors may appoint one or more managers.
  • Dissolving the Joint Venture

  • Guidelines

  • How is a joint venture dissolved?
    You can end your joint venture by vote, or the members can agree in advance that the joint venture will end on a specified date (fixed term joint venture).
  • Sell or Assign Member Interest

  • Non-compete

  • Guidelines

  • What is a non-compete clause?
    A non-compete clause restricts the receiving party from starting a competing company or disclosing confidential information to competitors. It’s important to note that it cannot prevent people from working for competitors.
  • What are the limits of enforceability?
    -If your restriction is broader or longer than the court feels is reasonable, a judge may strike the clause from the contract, or in some jurisdictions, may reduce the clause to be reasonable.
    -However, you should not rely on a judge to rewrite your clause. You should ensure that your restriction is reasonable.
  • Confidentiality

  • Guidelines

  • What information is considered confidential?
    -Confidential information would include all information that is provided by one of the members to the joint venture that is not common knowledge or already in the public domain.
    Confidential information does NOT include the following:
    • Information that is already known in the industry
    • Information that becomes publicly known through no fault of the recipient
    • Information already rightfully in the possession of the recipient
    • Information created by the recipient through independent research
    • Information rightfully disclosed and obtained from a third party
  • What are the duties of confidentiality?
    Duties of confidentiality are the obligations put on each of the members to not reveal any secret or proprietary information shared with the venture by any of the other members. These duties can extend beyond the formal end of this agreement.
  • Mediation and Arbitration

  • Additional Clauses

  • Guidelines

  • What is the difference between mediation and arbitration?
    Mediationis a non-adversarial process where a neutral third party (mediator) helps resolve a dispute. The mediator does not have the power to impose a decision on the parties. If a satisfactory resolution cannot be reached, then the parties may have to use an alternate method of dispute resolution, or possibly a lawsuit.
    Arbitrationis a method of alternative dispute resolution in which the disputing parties agree to abide by the decision of an impartial arbitrator. The parties work together to select an arbitrator. When parties submit to arbitration, the decision of the arbitrator is final and binding.
  • How should I write my clause?
    Use plain English. This will reduce confusion. Each extra clause should be one paragraph only.
  • Defined Terms
    Defined Terms:
    • Use of defined terms reduces the possibility of ambiguity in interpreting the document.
    • By legal writing convention terms are defined when they first appear by use of brackets, parentheses and initial capital, e.g. (the "Agreement").
    • Thereafter that word with an initial capital carries the meaning of the defined term.
  • Additional writing tips
    Additional tips:
    • Always use the same name when describing a person or object more than once.
    • Don’t address or contradict an issue that has already been answered in the questionnaire.
    • Don't use "I", "us", "we", "you" or "they" when referring to the parties to the contract. This is ambiguous and confusing.
    • Don’t abbreviate words.
    • Spell-check.
  • Signing Details

  • MM slash DD slash YYYY
  • Guidelines

  • Do I need to file my Joint Venture Agreement?
    You do not need to file your Joint Venture Agreement. Your Joint Venture Agreement is simply an agreement between the members.
  • Are witnesses necessary?
    -It is a good idea to have your signatures witnessed even though most documents and contracts do not require a witness for them to be legally valid.
    -Many banks and other institutions have their own internal policies about signing requirements and may refuse to accept documents that are not witnessed regardless of the fact that the documents are legally valid. If you want to avoid bureaucratic hold-ups, it may be a good idea to have your document witnessed.
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  • Please review our Terms and Conditions.
  • About Us
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  • Disclaimer
  • FAQs
  • 1270 Central Pky W, Suite 102, Mississauga ON T5C 4P4
  • Tel: 647-945-8843 (9:00 AM to 7:00 PM EST)
  • Email: info@nuans-report.ca

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COPYRIGHT 2026 © NuansPro Corporate Registry Services Inc. All rights reserved. NUANS® software and data is the property of Corporations Canada.

Terms and Conditions

Last Updated: June 05, 2026

AGREEMENT TO OUR LEGAL TERMS

Welcome to NUANSPRO CORPORATE REGISTRY SERVICES INC.

We are NUANS Pro ('Company', 'we', 'us', or 'our').

NUANS Pro is a registered Company in Mississauga, Ontario, Canada. We operate the website https://nuans-report.ca/ (the 'Site'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').

These Terms and Conditions constitute a legally binding Agreement between NUANS Pro and all its Users.

If you access and/or use our Website, it means that you have read, understood, and agreed to be bound by these Terms and Conditions and other applicable laws, statutes and regulations. If you do not agree with all these legal terms, you may not access our Website.

Changes to the Terms and Conditions

The Company reserves the right to revise and amend these Terms and Conditions at our discretion without any previous notice. All changes are active as soon as we post them on our Website, and it is the Users’ responsibility to review the Website periodically and stay informed of any changes.

The Company reserves the right, in our sole discretion, to make changes, modifications or delete these Legal Terms at any time and for any reason. We will alert you about any changes by updating the ‘Last updated’ date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least the age of majority in their Province or territory of residence. In Ontario, persons under the age of 18 are not permitted to use or register for the Services.

If you have any questions or concerns about our services or company, please contact us by phone at 647-945-8843, or email us at info@nuans-report.ca.

1. OUR SERVICES

At NUANS Pro we are committed to offering high quality services and products that meet the needs of our customers. At all times it is our priority to distribute our products and services according to the laws and regulations of any country or jurisdiction. However, it is your responsibility as User, to ensure that the use of this Website and our services comply with the laws and regulations of your country or jurisdiction.

NUANS Pro is a private company that provides business registration services. We are not a government agency and are not affiliated with, endorsed by, or connected to any federal, provincial, or municipal government. Our services involve preparing and submitting documents to government agencies on your behalf, for which we charge service fees separate from any government fees.

2. INTELLECTUAL PROPERTY RIGHTS

2.1 Our Intellectual Property Rights

The materials we use on this Website, including all content, features, illustrations, images, icons, logos, etc. are intellectual property of NUANS Pro. The Company’s intellectual property is protected by domestic and international copyright law, trademark and other intellectual property laws.

Our Terms of Use allow you to use our materials for your own business purposes or, if you are a professional intermediary, on behalf of your clients. You are authorized to print or download pages from the Website for these purposes, as long as you follow this Agreement with our Company.

You are NOT allowed to make modifications of any material from our Website, resell or redistribute our content, or use our materials to offer competing services.

3. USE OF SERVICES AND PRODUCTS

Our services and products are intended for direct use by the purchasing party or, where the purchasing party is a professional intermediary (such as a lawyer, accountant, or business consultant), for use on behalf of the intermediary’s clients. Subject to your compliance with these Legal Terms, you may use our Website, services, and products, but you are not permitted to resell, white-label, rebrand, or redistribute our services as your own, or to copy, reproduce, or republish our content without our prior written consent.

Professional Intermediaries: Lawyers, accountants, business consultants, and other professionals may purchase our services on behalf of their clients. In such cases, the professional intermediary is the customer of record and is responsible for payment, communication, and compliance with these Terms and Conditions. The intermediary is responsible for ensuring their client provides accurate information and understands that NUANS Pro‘s contractual relationship is with the intermediary, not the end client.

Prohibited Uses: You may not resell, white-label, rebrand, or otherwise redistribute our services as if they were your own offerings. You may not use our services to operate a competing incorporation or business registration service. Violation of these restrictions constitutes a material breach of these Terms and Conditions.

By using our Website, services or products, you agree that you will use our Website only for lawful purposes and according to our Terms and Conditions. You further agree that you will not:

  • Violate any laws or regulations;
  • Infringe on the rights of others;
  • Attempt to gain unauthorized access to our systems;
  • Use our Services to distribute harmful or illegal content.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: info@nuans-report.ca. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

4. USERS’ REPRESENTATIONS

By using the Services, you indicate and certify that:

  • All the information you provide to us is true, correct, present and complete;
  • That you will inform us immediately if there is any change in your information;
  • That you have the legal age and capacity to enter into this Agreement and agree to adhere to these Legal Terms;
  • You will only use our Website and Services for legal and authorized purposes;
  • You will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your order and refuse any current or future use of our Services (or any portion thereof).

5. USERS’ RESTRICTIONS

By using this Website, you expressly agree and acknowledge that you are solely responsible for the activities that occur when you use our Site or Services. You are not allowed to transmit or post any content that is unlawful, offensive, threatening, defamatory or obscene.

NUANS Pro reserves the right to determine whether or not any content is appropriate and complies with these Terms and Conditions.

6. USERS’ IDENTITY VERIFICATION AND AUTHORIZATION FOR PAYMENT

NUANS Pro follows the standard rules of Identity Verification according to Canadian law including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable anti-money laundering regulations. We are required to verify the identity of a payer if they are not the Director, Incorporator, or partner of the business, etc. In those circumstances, NUANS Pro will not process an order or offer a service, until a successful Identity Verification of the payer is completed and Consent of Authorization for the payment have been obtained. Furthermore, if there is a requirement regarding a payment clearance from the government or another agency, our company will also require the payer to send Identity Verification and Consent Authorization.

7. USERS’ DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

7.1 Data Retention

NUANS Pro retains customer information for varying periods based on the nature of the data and applicable legal requirements. Our retention schedule is as follows:

  • Financial Records: We retain billing information and credit card transaction records for a period of six (6) years from the date of transaction to comply with tax and accounting requirements under Canadian law.
  • Order Documentation: Documents collected or generated in connection with any orders, including government forms, incorporation documents, and related materials, are available (In digital form) at no additional charge for up to ninety (90) days following the completion of the order. After this 90-day period, document requests fall outside the scope of the original service. If you require assistance retrieving documents after this time, a new service request and applicable fees will apply.

8. PRODUCTS AND SERVICES

At NUANS Pro we are committed to delivering excellent customer service and products to our customers. Our Company prides itself on getting our customers’ satisfaction with our services and products delivered. We make every effort to display with accuracy the features, specifications, colours and details of the products available on the Website. However, we cannot certify that all the information provided on our Website is correct, complete or free of errors. Our products and services are subject to availability, and we cannot assure that the items or products will be available.

We reserve the right to discontinue any products or services on our Website, at any time for any reason. Prices for all products are subject to change.

8.1 Address Service

Service Description: The Address Service enables Users who do not maintain a physical address in a required jurisdiction to utilize an address provided by NUANS Pro solely for business registration purposes. This Service is strictly limited to satisfying registration requirements and shall not be used for business operations.

Service Agreement Required: To activate the Address Service, Users must execute a separate Address Service Agreement with NUANS Pro. This Agreement contains additional terms and conditions specific to the Address Service and constitutes NUANS Pro‘s formal consent for the User to utilize the provided address. The Address Service shall not be deemed active until such Agreement is fully executed by both parties.

Mail Scanning Service: The Address Service includes a mail scanning service with the following limitations:

  • Only official government correspondence will be accepted, scanned, and forwarded digitally to the User
  • All other mail, including but not limited to bank statements, personal correspondence, marketing materials, and packages, will be refused and returned to sender
  • NUANS Pro assumes no liability for refused mail or any consequences arising from such refusal

Subscription and Renewal: The Address Service is provided on an annual subscription basis. Users must renew the Service each year to maintain an active address. The renewal fee must be paid on or before the expiry date to ensure continuous service.

Non-Payment Consequences: If payment for renewal is not received within thirty (30) days after the expiry date:

  • The outstanding amount will be sent to a collection agency
  • NUANS Pro will notify the relevant government authorities that the business is using the address without authorization
  • The User will be notified via phone and email before such actions are taken
  • The User may face legal consequences for unauthorized use of the address

8.2 Agent Service (Agent for Service/Attorney Service)

Service Description: The Agent Service satisfies governmental requirements in certain jurisdictions that mandate a local resident act as a representative for businesses. This Service enables Users who are not residents of the required jurisdiction to register their business by appointing NUANS Pro‘s designated agent as their representative solely for registration and statutory purposes.

Service Agreement Required: The Agent Service requires execution of a separate Agent Service Agreement between the User and NUANS Pro. This Agreement contains additional terms and conditions governing the agent relationship and includes NUANS Pro‘s consent to act as the User’s agent for service. The Agent Service shall not commence until the Agent Service Agreement is fully executed by both parties.

Scope and Limitations: The Agent Service is strictly limited to meeting registration requirements and receiving official government correspondence. The appointed agent does not have authority to:

  • Conduct business operations on behalf of the User
  • Enter into contracts or agreements
  • Make business decisions
  • Represent the User in any capacity beyond statutory requirements

Subscription Terms: The Agent Service operates under the same subscription model as the Address Service, requiring annual renewal and payment. All terms regarding renewal, non-payment consequences, and notification procedures outlined in Section 8.1 shall apply equally to the Agent Service.

8.3 Government Information and Documentation Fees

Business Number: Upon successful registration, a Business Number is typically generated automatically by the government. While this number is issued at no cost by the government, NUANS Pro charges a service fee to retrieve, process, and securely deliver this information to the User.

Company Key (Ontario) and Similar Identifiers: In Ontario, a Company Key is automatically generated upon incorporation. Other jurisdictions may issue similar codes, identifiers, or passwords. While these are generated at no cost by the government, NUANS Pro charges a service fee for:

  • Retrieving these credentials from government systems
  • Securing and safeguarding this sensitive information
  • Delivering the information through secure channels
  • Providing guidance on proper usage and security

Fee Justification: These service fees compensate NUANS Pro for the time, expertise, and secure systems required to obtain and deliver government-issued information that Users may otherwise need to retrieve themselves through government channels.

8.4 Instant and Automated Products

NUANS Pro may offer certain products or services that are generated, retrieved, processed, or delivered automatically or near-instantly through the Website, including through third-party systems, APIs, or government/registry data sources. These products may include, where offered, instant name searches, Nuans reports, document retrievals, or other automated products. Because processing begins immediately upon order placement, these products may be non-refundable as set out in Section 12.

9. PURCHASES AND PAYMENT

The prices of the services or products on this Website are delivered in Canadian currency (CAD).

We accept the following forms of payment:

  • Visa
  • Mastercard
  • PayPal
  • Interac
  • American Express
  • Discover

By ordering our Services or Products you agree to provide your current, complete, and accurate information for all purchases, such as your email address, payment method, credit card information, etc. Once we receive your payment information, we will email you to confirm your transaction has been processed. You further agree to make all the payments for your purchase and any applicable shipping charges, if applicable.

By placing an order on our Website, you accept that we may make errors or mistakes in the orders and will make the corrections to the pricing accordingly.

We reserve the right to reject any order placed on our Website if we consider there is a discrepancy, a possible scam or does not meet our verification requirements.

Billing Corrections: In the event of a billing error by NUANS Pro, such as a duplicate charge or incorrect amount charged, we will correct the error by reversing or adjusting the charge. Billing corrections are administrative adjustments and are handled separately from our Refund Policy.

Contract Formation: A binding contract between you and NUANS Pro is formed at the moment your payment is successfully processed. By completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, including our Refund Policy. Order confirmation emails are provided for your records and do not affect the timing of contract formation.

10. SERVICE TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use our Services or products. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR PRODUCTS AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

The Agreement of services or our products starts the day you request our services or products, and it can expire or terminate, depending on the nature of the product or service we provided.

Termination:

An agreement terminates when the parties do not reach the end of the agreement but one of them desires to terminate it because the other party violated the provisions of this Policy. Any refund in such circumstances shall be subject to Section 12 (Refund Policy), and fees designated as non-refundable in that section shall not be refunded.

In the following cases we may decide to terminate our services with you:

  • If you place an order with us but you violate our Agreement;
  • If we cannot verify your identity;
  • If we believe there is any suspicious activity on your part; and
  • If you do not provide the documentation we request from you in a timely manner.

Expiration:

When an agreement expires, it is the “end” of the contract and there cannot be a refund, as the agreement has already expired. The service is valid for a certain period and once the time arrives, the agreement expires.

11. SERVICE LIMITATION AND EXPIRATION

11.1 Suspension and Termination

In the case that NUANS Pro notices any issue with an order, and there are any possible risks, consistent and material violations of policies, NUANS Pro reserves the right to suspend or terminate the service if it is mandatory by law.

11.1 Abandoned Orders

In the event that NUANS Pro requires additional information or documentation from a User to complete an order, and the User fails to respond to our communication attempts, the following protocol shall apply:

Communication Timeline: When we require a response from the User to proceed with an order, NUANS Pro will contact the User via phone and email. If no response is received within seven (7) days of the initial contact, we will send a second reminder. If the User still fails to respond, a third and final reminder will be sent, which will include a deadline of an additional seven (7) days for the User to respond.

Order Abandonment: If the User fails to respond within twenty-eight (28) days from our initial contact attempt, the order shall be deemed abandoned and NUANS Pro will close the order. No refunds will be issued for abandoned orders, as the abandonment is due to the User’s failure to provide necessary cooperation to complete the Services.

Reactivation: Should the User contact NUANS Pro after an order has been deemed abandoned, we reserve the right, in our sole discretion, to refuse reactivation of the order. If we agree to reactivate an abandoned order, the User may be required to pay a reactivation fee in addition to any outstanding amounts before Services can resume from the point of abandonment.

12. REFUND POLICY

Thank you for choosing NUANS Pro. We strive to ensure that you are fully satisfied with our services and products. Before placing an order with us, please review this Refund Policy carefully.

If you wish to cancel your order, contact us as soon as possible. Refund eligibility is determined by the work completed at the time of your cancellation request, as outlined in the sections below. Certain fees are non-refundable regardless of when cancellation is requested.

12.1 Non-Refundable Fees

Order processing work, including payment verification, order authentication, and preliminary review, begins immediately upon order placement. For this reason, the following fees are non-refundable for all orders, regardless of order value, whether the order is ultimately completed, or the timing of any cancellation request:

  • Payment Processing Fees — These fees are included in your transaction total and compensate for payment processor charges incurred at the time of purchase.
  • Agency Fee (also referred to as Service Fee or NUANS Pro Fee) — This fee compensates for order intake, verification, and administrative processing that occurs immediately upon order submission.
  • Instant, Automated, or API-Delivered Product Fees — Fees for products or services that are generated, retrieved, processed, or delivered immediately or near-immediately upon order placement, including Instant Nuans reports, are non-refundable.
  • Name Search & Analysis Fees
  • Specialist Review Fees
  • NUANS Report Fees
  • Name Approval Fees
  • Document Retrieval Fees

Orders Placed in Error: The fees listed above are non-refundable even if you believe your order was placed in error, placed by mistake, or if you request cancellation immediately after ordering. Submitting an order constitutes acceptance of these terms.

Important: NUANS Pro is a private company, not a government agency. Belief that you were transacting with a government entity is not grounds for a refund of non-refundable fees.

12.2 Refundable Fees Under Certain Conditions

Depending on the period of the service, we can provide a refund in the following circumstances:

  • Government Fees: Only if filing has not been submitted to the government yet.
  • Draft Fees: Only if a draft has not been sent for approval via email yet.
  • Company Key Retrieval Fees: Only if company key has not been requested from the government yet.
  • Shipping Fees: If the shipping department has not started preparing the physical items for shipping yet.
  • Future Date Fees: If a future date was not used for filing.

12.3 Add-on Services

A full refund for the following services can be accepted under these conditions:

  • Minute Book: If the minute book has not been prepared.
  • Initial Return Filing: If the Initial Return filing has not been submitted to the government yet.
  • Annual Return/Declaration: If the annual return/declaration filing has not been submitted to the government yet.
  • Company Key: If the company key has not been provided via email yet.
  • Domain/Email: If the domain or email addresses have not been registered yet.
  • Google Listing: If the process of the Google Listing application has not started yet.
  • Business Number: If the business number has not been provided via email yet.
  • GST/PST/Payroll/WCB Account Setup: If consent has been given to proceed with CRA registrations.
  • Share Certificate: If the Share Certificate has not been prepared.
  • Corporate Seal: If the corporate seal has not been prepared.
  • Trademark Pre-Submission Fees: If no search or analysis have been completed for the proposed trademark.
  • Trademark Post-Submission Fees: If the trademark application has not been submitted to the government.

12.4 Company-Initiated Refunds

In limited circumstances where NUANS Pro is unable to complete your order due to factors within our control, refunds may be issued as follows:

Full Refund of All Fees (including Payment Processing Fees):

  • The service requested is outside the scope of services offered by NUANS Pro, discovered after order placement
  • NUANS Pro lacks the legal authority to complete the requested service in the applicable jurisdiction
  • An unremediable technical failure solely on NUANS Pro‘s systems prevents service completion

Refund of Agency Fee and Service-Specific Fees (Payment Processing Fees retained):

  • NUANS Pro makes a processing error (e.g., incorrect service processed)

Not Eligible for Company-Initiated Refund:

The following are not grounds for refund under this section, as they are outside NUANS Pro‘s control:

  • Government rejection of a filing or application
  • Requested business name being unavailable
  • Information provided by the customer being incorrect, incomplete, or insufficient
  • Customer failing to respond to requests for required information or documentation
  • Customer changing their mind after order placement
  • Service processing time exceeding customer expectations

12.5 Chargeback & Disputes

In the event that a chargeback is initiated by a User for any of our Products or Services, the following procedures shall apply:

Invalid Dispute Grounds: The following are not valid grounds for initiating a chargeback or payment dispute, and NUANS Pro will contest any such disputes:

  • Order placed in error or by mistake
  • Immediate cancellation request after order placement
  • Belief that NUANS Pro is a government agency
  • Dissatisfaction with service speed or delivery time
  • Buyer’s remorse or change of mind

Chargeback Notification and Communication: Upon receiving notice of a chargeback, NUANS Pro will make reasonable efforts to contact the User through the contact information provided during the order process. We will attempt to resolve the matter directly with the User before proceeding with formal dispute procedures.

Dispute Response Process: If we are unable to reach a mutually acceptable resolution with the User, or if the User fails to respond to our communication attempts within a reasonable timeframe, NUANS Pro reserves the right to respond to the chargeback dispute through the appropriate payment processor channels. In responding to such disputes, we may provide relevant evidence including but not limited to:

  • Government documents prepared, submitted, or received on behalf of the User
  • Proof of any physical goods prepared or shipped
  • Email correspondence and order confirmations
  • Payment transaction details and receipts
  • Recorded phone conversations
  • Any other documentation relevant to the transaction

Dispute Resolution Outcomes: If the chargeback dispute is resolved in favor of NUANS Pro, the transaction and all related matters shall be considered fully resolved and the User will remain responsible for all amounts due. If the chargeback dispute is resolved in favor of the User, NUANS Pro reserves the right to pursue collection of any outstanding amounts for Services already rendered or products already delivered, including but not limited to referring the matter to a third-party collection agency and reporting the debt to credit bureaus as permitted by law.

Conditions for Dispute Resolution: As a condition of resolving any dispute, NUANS Pro reserves the right to require the User to enter into a Non-Disparagement Agreement. Such agreement may include provisions restricting the User from making negative, defamatory, or disparaging statements about NUANS Pro, its Services, Products, employees, or business practices on any platform, including but not limited to social media, review websites, or other public forums.

13. THIRD-PARTY WEBSITES AND CONTENT

Our Website may contain (or you may be sent via the Site) links to other websites (‘Third-Party Websites’) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (‘Third-Party Content’). NUANS Pro does not investigate, examine or check the content of those Websites. Therefore, we are not responsible for those Sites’ practices, policies and content.

Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

14. PRIVACY POLICY

NUANS Pro is committed to protecting and respecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws. This section provides an overview of our privacy practices. For complete details, please refer to our comprehensive Privacy Policy available at https://nuans-report.ca/privacy-policy/.

14.1 Privacy Officer

We have designated a Privacy Officer who is accountable for our compliance with PIPEDA and these privacy commitments. Our Privacy Officer can be contacted at:

Privacy Officer
NUANSPRO CORPORATE REGISTRY SERVICES INC.
102-1270 Central Pkwy W, Mississauga, Ontario L5C 4P4
Email: info@nuans-report.ca
Phone: 647-945-8843

14.2 Personal Information We Collect

We collect personal information that you provide directly to us, including:

  • Name, business name, and contact information
  • Payment and billing information
  • Government identification numbers (as required by law)
  • Business registration information
  • Any other information you choose to provide

14.3 How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide our incorporation and business registration services
  • To process payments and maintain billing records
  • To comply with legal and regulatory requirements
  • To communicate with you about your orders and services
  • To improve our services and customer experience

14.4 Information Sharing and Disclosure

We may share your personal information with:

  • Government agencies as required for business registrations
  • Payment processors to facilitate transactions
  • Professional service providers who assist us in delivering our services
  • Law enforcement when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

14.5 Your Privacy Rights

Under PIPEDA, you have the right to:

  • Access your personal information in our custody or control
  • Request corrections to your personal information
  • Withdraw consent for certain uses of your information
  • File a complaint with our Privacy Officer or the Privacy Commissioner of Canada

We will respond to access requests within 30 days as required by PIPEDA. To exercise your privacy rights, please contact our Privacy Officer.

14.6 Data Security

We use Secure Sockets Layer (SSL) encryption when transmitting data from your connection to our systems. We store information in systems designed to prevent unauthorized access, use, or disclosure.

14.7 Updates to Privacy Practices

We may update our privacy practices from time to time. We will notify you of any material changes by updating our Privacy Policy and posting a notice on our Website.

15. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of our services or products at any time or for any reason, without notice, in order to observe the law. However, we have no obligation to update any information on our services. Therefore, we will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the services or products will be available at all times. We may experience interruptions, delays, or errors due to software, hardware, maintenance or updates problems. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify our services and products at any time or for any reason without notice to you. By using our Website you agree that we are not liable or responsible for any modification, discontinuance, interruption, or any other change to the services or products.

16. GOVERNING LAW

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

17. DISPUTE RESOLUTION

By using our Website, you agree that any dispute arising from or relating to the subject matter of these Terms and Conditions shall be governed by the laws of the Province of Ontario, Canada. You agree to submit to the personal and exclusive jurisdiction of the courts located within the Province of Ontario, Canada, and waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

NUANSPRO CORPORATE REGISTRY SERVICES INC. shall also maintain the right to bring proceedings as to the substance of the matter in the courts of the country where you reside or, if these Legal Terms are entered into in the course of your trade or profession, the province of your principal place of business.

18. CORRECTIONS

Even though we are always working on updating our services and products on our Website, the description of the services or products may contain typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice. NUANS Pro does not accept any liability for the accuracy or completeness of any information, including prices, products’ descriptions, specifications, availability, etc. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

19. DISCLAIMER

NUANS Pro has worked hard to ensure the correctness of the information we provide on our Website to our Users. However, we do not offer any warranty or representation of any kind, and the information we provide is “AS IS”. NUANS Pro does not assume any responsibility for the veracity, correctness or legality of the information we provide on this Website. By using our website you agree that you are using our Website at your own risk.

We assume no liability for the errors, mistakes, or imprecise information available on this Website.

NUANS Pro shall not be liable for any loss or damages that may result from the use or information on this Website.

By using our Website, you agree that we make no warranties or representations of our Website because NUANS Pro is not a law firm and we do not offer legal advice or legal representation to our customers. NUANS Pro is a private company and is not affiliated with, endorsed by, or connected to any federal, provincial, or municipal government agency. By using our Website, you agree that the information we provide is only for educational or informational purposes and that our services are limited to filing government forms and corporate business. NUANS Pro does not guarantee the use, operation or function of this Website. The information we provide on this Site does not constitute advice of any kind nor should it replace competent legal, accounting or other professional advice. If you are seeking a specific service or warranted results, we recommend you to contact a professional in that specific area. Moreover, NUANS Pro should not be liable for any loss, compensatory or consequential damages you may have incurred as a result of using our Website.

If you are dissatisfied with the contents, Terms and Conditions of this Site, please contact us at info@nuans-report.ca, we would like to hear from you and see how we can be of help.

20. LIMITATION OF LIABILITY

To the extent permitted by applicable law, including the Consumer Protection Act, 2002 (Ontario), NUANS Pro shall NOT be liable for any indirect, incidental, consequential, special, punitive or exemplary damages, including but not limited to loss of business profits, revenue, use or data incurred by any party, whether in a contract, tort (including but not limited to negligence) or other way arising in connection with:

  • The use or performance of any product, service or intellectual property;
  • Any claim based on contract, warranty, etc.;
  • Any error, omission or defect on the information provided.

Nothing in these Terms and Conditions excludes or limits our liability for:

  • Death or personal injury caused by our negligence;
  • Fraud or fraudulent misrepresentation;
  • Gross negligence or willful misconduct;
  • Any liability which cannot be excluded or limited under applicable law.

NUANS Pro’s total cumulative liability for any claim under this Agreement shall be limited to the amount paid by the Claimant to the Company in the 12 months preceding the event giving rise to the liability issue.

20.1 No Guarantee of Outcomes

NUANS Pro provides professional online business registration services throughout Canada. While we strive to ensure accurate preparation and timely submission of all documents, we cannot guarantee:

  • Government approval of any registration or incorporation
  • Specific processing timelines by federal or provincial authorities
  • Availability of requested business names or trade names
  • Acceptance of filed documents by regulatory bodies
  • The ongoing compliance or success of registered businesses

All outcomes depend on factors outside our control, including government policies, regulatory requirements, and the accuracy of information provided by clients. Our services are limited to document preparation and submission assistance only.

21. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless NUANS Pro from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or in connection with any third party claim related to the products or services’ quality or performance, or your use of any information obtained from our Website.

22. WAIVER AND SEVERABILITY

If any provision of these Terms and Conditions is found to be unenforceable under applicable law, that will not affect the enforceability of the other provisions of this Terms & Conditions.

No waiver by the Company of any term or condition set out in these Legal Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Legal Terms shall not constitute a waiver of such right or provision.

23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

When you visit our Website, email us, and complete online forms, that constitutes electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

24. FORCE MAJEURE

Neither party shall be liable to the other for any failure or delay in performance under these Terms and Conditions which is due to fire, flood, earthquake, pandemic, governmental action, war, terrorism, embargo, acts of civil or military authorities, act of God, act or omission of carriers or suppliers, equipment failure, strike, labor dispute, or other causes beyond its reasonable control, provided that such party promptly notifies the other and uses its best efforts to remedy the situation.

The party affected by the force majeure event shall:

  • Promptly notify the other party in writing of the force majeure event;
  • Provide full particulars of the event and its expected duration;
  • Use all reasonable efforts to mitigate the effects of the force majeure event;
  • Resume performance of its obligations as soon as reasonably practicable after the force majeure event ceases.

If a force majeure event prevents a party from performing its obligations for more than sixty (60) consecutive days, either party may terminate the affected services upon written notice to the other party.

For clarity, force majeure shall not excuse the obligation to pay money owed under these Terms and Conditions unless the force majeure event specifically prevents such payment.

25. ASSIGNMENT

You may not assign or transfer these Legal Terms or any of your rights or obligations hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Legal Terms or any of our rights or obligations at any time without notice or consent. Any attempted assignment in violation of this section shall be null and void.

26. ENTIRE AGREEMENT

The Terms of Use and Conditions and other relevant policies incorporated herein by reference constitute the sole and entire Agreement between the User and the Company regarding the Website and supersede all prior and contemporaneous understandings, Agreements, representations, and warranties, of any kind, regarding the use of the Website.

27. CONTACT US

If you have any questions or concerns regarding our services or products, or if you wish to receive further information regarding use of the Services, please contact us at:

NUANS Pro
102-1270 Central Pkwy W,
Mississauga, Ontario L5C 4P4 Canada
Phone: 647-945-8843
Email: info@nuans-report.ca